If you purchased an item and did not receive it please use the redelivery terminal at the main store BEFORE contacting to request a redelivery.
If a vendor is refunding please check your inventory. You likely already own that item.
Looking to suggest an idea for something you want to see in the store? We have an open Pinterest board here that you can add photos to as suggestions!
Is your question regarding how to use your mesh body/head or the Omega system? Please check the information on your specific mesh: